Privacy Policy
Last updated: April 14, 2026
At Kingmaker, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.[1][2]
Information We Collect
We collect personal information lawfully and fairly, including your full name, date of birth, address, email, phone number, and government-issued ID for account registration and verification.[1][2] Financial details such as payment methods, transaction history, and source of funds are gathered for deposits, withdrawals, and anti-money laundering (AML) compliance.[2][3] We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies during platform use.[2][4] Sensitive information may be collected where required by Australian law or for security purposes.[1]
How We Use Your Information
Your information is used for account creation, identity verification, age confirmation, and processing payments in line with Australian gambling regulations.[2][3] We process data to provide personalized gaming experiences, prevent fraud, ensure platform security, and meet responsible gambling obligations.[2][4] It also supports customer service, marketing communications, and regulatory reporting to bodies like AUSTRAC.[1][3] All uses comply with the Privacy Act 1988 and legitimate business purposes.[2][5]
Information Sharing
We disclose personal information only as permitted under Australian privacy laws, such as to regulatory authorities, law enforcement, or the ACMA when legally required.[1][3] Sharing occurs with trusted service providers like payment processors and KYC services under strict confidentiality agreements compliant with the APPs; we do not sell your data.[2][3] Overseas disclosure, if any, follows APP requirements.[5]
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access or breach.[2][5] Regular security audits, firewalls, and monitoring help prevent fraud and maintain data integrity as required under the Privacy Act.[1][3] Data is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records per AML rules, then securely disposed.[3] We promptly notify affected individuals and regulators of any eligible data breaches.[5]
Your Rights
Under the Privacy Act 1988 and APPs, you have rights to access, correct, or update your personal information held by us.[2][5] You may request deletion where practicable, restrict processing, or withdraw consent for non-essential uses.[2] Where possible, transact anonymously or via pseudonym; contact us for complaints or to exercise rights—we respond within reasonable timeframes.[1][5] Note: GDPR does not apply as we operate under Australian law for our Australia-focused services.[2]
Cookies and Tracking
We use cookies and similar technologies to track usage, analyze performance, and enhance your experience on our platform.[2][6] These collect technical data like IP addresses and browser types for security and personalization.[4] You can manage cookie preferences via browser settings; essential cookies remain necessary for site functionality.[6]
Contact Us
For privacy concerns, access requests, or complaints, contact our Privacy Officer. We aim to resolve issues promptly in line with APPs.
Email: [email protected]